General customs clearance is permitted for up to $150 per person per day, regardless of the number of purchased items. Additionally, up to 6 health functional food items per person per day may be cleared through customs. However, any excess quantities may be shipped separately.

Payment can be made via PayPal account, credit card, bank transfer, etc.

If you would like to cancel your card, please make a request through the chat window.

Yes, that is correct. The personal customs clearance code you entered is used only for the customs clearance process and will be automatically deleted after delivery. Your name and the personal customs clearance code issued by the Korea Customs Service must match.

KY PICK is optimized for mobile use, allowing you to make convenient payments via mobile.

You can order products without registration, even if you are not a member.

Card changes cannot be made after payment. Please contact us via chat for more details.

Please limit the total order amount to $150 or less per person per day. Additional orders are possible the following day. To ensure smooth customs clearance, please limit the total order amount to $150 or less and health functional food items to 6 or fewer per day.

For orders under $70, a $10 shipping fee applies for delivery from the U.S. to Korea. Shipping is free for orders of $70 or more.

Once payment is complete, the product will be shipped from the United States after a 3-day preparation period. The entire process, including air freight, customs clearance, and domestic delivery, takes approximately 5 to 10 days. Delivery may be delayed depending on the airline or customs situation.

You can track the delivery status by entering the tracking number on My Page. Tracking information will be provided after customs clearance is completed.

Shipping may be delayed due to issues such as items being out of stock or backlogs at U.S. manufacturers. In such cases, KY PICK will notify you separately.

Products sold by KY PICK are not intended for the diagnosis or treatment of any disease. Please consult a healthcare professional, such as a doctor or pharmacist, for diagnosis or treatment. Information on this site, product labels, and packaging may contain health information not officially recognized by the U.S. Food and Drug Administration (FDA). Therefore, it is recommended to consult a healthcare professional regarding product ingredients, usage, or dosage before use. Product reviews represent the personal opinions of the authors and do not constitute the official opinion of KY PICK or verified medical information. KY PICK assumes no liability regarding medical practice.

All KY PICK products are 100% genuine. Through long-standing direct transactions with US manufacturers, we provide our customers with only safe and high-quality products.

We recommend utilizing product recommendations based on brand and symptoms.

If you cannot find the product you are looking for on KY PICK, please use the 1:1 Inquiry Board. A staff member will review your inquiry and give it full consideration.

Delivery times may vary depending on the manufacturer's circumstances and logistics, and we are making every effort to ensure you receive your product as soon as possible.

The reason product prices are inevitably displayed in US dollars is due to price fluctuations caused by exchange rate changes and changes in manufacturers' pricing policies.

If you wish to return a product due to a simple change of mind, please submit a return request via chat within 30 days of receiving the product. An additional international return shipping fee of 40,000 KRW applies. The product must be in the same condition as when received and must be returned in its original packaging, unopened and unused. A receipt or proof of purchase is required.

If you wish to cancel your order, please request it via chat. Order cancellations are not possible after 5 PM as delivery is completed. Additionally, once the product has been shipped, quantity changes or order cancellations are not possible regardless of the time. ※ Please place your order carefully, as order cancellations are not available on weekends and public holidays.

I'm sorry, but exchanges are not possible.

It takes about 3 to 5 days from the date of request.

All products ordered from KY PICK are shipped from the United States.

We ask for your understanding that, as we are an overseas company headquartered in the United States, we are unable to issue documents such as cash receipts or travel expense certificates that are valid in Korea.