Order processing time

All orders are processed within 1 ~ 2  business days.
Once your order has been prepared and packed, it will be handed over to the appropriate shipping carrier based on the destination country.

Shipping Destinations & Carriers

United States

carrier: USPS (United States Postal Service)

Estimated Delivery Time: Within 5~10 business days after dispatch.

Japan

carrier: SAGAWA International

Estimated Delivery Time: Within 5~10 business days after dispatch.

South Korea

carrier: Korea Post (Post Office Parcel Service)

Estimated Delivery Time: Within 5~10 business days after dispatch.

 

International Shipping Notice

Please note the following important information for international shipments:

* Customs and Duties:
Import taxes, duties, and customs fees may be charged by the destination country. These fees are not included in the product price or shipping cost and are the responsibility of the customer.

* Customs Clearance Delays:
Delivery times may be extended due to customs inspections, local postal delays, or country-specific import regulations. These delays are outside of our control. 

* Restricted or Prohibited Items:
Some items may be restricted or prohibited in certain countries. It is the customer's responsibility to verify import regulations before placing an order. 

* Incorrect Address or Missing Information:
Please ensure the shipping address is complete and accurate.
Missing information—such as incomplete names, postal codes, or customs identification numbers—may cause delivery delays or returns.

* Tracking Availability:
Tracking details will be provided once the package is shipped, though tracking updates may vary depending on the destination country's postal system. 

* Returned International Packages:
If a package is returned due to customs refusal, unpaid duties, or an incorrect address, reshipping fees will apply. Refunds may be issued for products only, excluding shipping charges. 

 

Additional Information

* Delivery times may vary depending on customs clearance, local delivery conditions, holidays, or unforeseen circumstances. 

* If you have any issues with shipping or tracking, please contact our support team. 

 

Order and Delivery Information

All orders are Within 1 to 2 business daysIt will be prepared in.

Once your order is prepared and packed, it will be handed over to the appropriate shipping carrier based on the destination country.
Once the ordered items are ready, they will be delivered to the appropriate carrier depending on the shipping country.

Delivery Area and Carrier Information

• Korea: Post Office Parcel Service 
• USA: USPS
• Japan: Sagawa Express

 

Delivery Period Information

It takes approximately 5 to 10 days after shipping begins.

 

Notice regarding international shipping

Customs Clearance Obligations
Charges incurred by the destination country for international shipping Customs duties, taxes, and import fees are the customer's responsibility.This cost is not included in the product price or shipping fee. 

If the total order amount is $150 or less No customs duties are imposed.

Customs clearance delay 
Delivery times may be delayed due to customs inspections or country-specific regulations. We have no control over such delays.

* Import-restricted items 
Some products may be restricted from import in certain countries. 

Enter customer's name, address, and personal customs clearance code
Please enter your accurate address and personal customs clearance code. Missing essential information (zip code, recipient's name, personal customs clearance code, etc.)This may result in delivery delays or returns. Delivery may be delayed if an error is entered, and the customer may be responsible for any additional costs incurred due to the delay.

* Delivery Tracking
A tracking number will be provided after the product is shipped. Tracking availability may vary depending on the postal system of each country.

* Return Information
Reshipping fees will be charged if the item is returned due to unpaid customs duties, import refusal, or address errors. The initial shipping fee may not be refunded upon a refund.

 

Additional Information

Delivery times may vary depending on customs procedures, local delivery conditions, public holidays, or unforeseen circumstances.

For inquiries regarding shipping, tracking, and customs clearance, please contact the Customer Center. KYGLOBAL2020@GMAIL.COM